^{Established in 2006 by Elizabeth Burton-Phillips after losing one of her twin sons to heroin, DrugFAM[1] is a UK registered charity that provides free, confidential, non-judgemental, emotional and practical support to people whose lives are in crisis due to a loved one’s harmful use of alcohol, drugs, or gambling.}

^{It currently does this by engaging its Family Support Workers and Family Support Volunteers to deliver the following services free of charge:}

^{·       Telephone helpline from 9am to 9pm, 7 days a week, 365 days a year – 0300 888 3853}

^{·       Email helpline - www.drugfam.co.uk/contact}

^{·       One to one telephone and video sessions}

^{·       Weekly support group meetings}

^{·       Bimonthly and quarterly support group meetings for bereaved}

^{·       Annual National Bereavement Conference in October}

^{·       Education and awareness presentations in companies, prisons, schools (to pupils, teachers and parents), colleges and other community settings.}

^{More than 75% of DrugFAM’s staff and volunteers have lived experience of a loved one’s harmful use of alcohol, drugs, or gambling.}